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  • Improved Productivity
  • Enhanced Knowledge
  • Faster Decisions
  • Better Relationships
  • Reduced Costs
  • Fosters Innovation

"IBM Connections enables you to connect to your teams, clients, and supply chain more efficiently and productively."

Finding Expertise

Ever needed to find someone who speaks Portuguese or someone who knows the automotive industry? Or maybe you want to find a factory in China. There may be people in your organisation who are be able to help you. But how do you find them?

Traditionally you may pick up the phone and ask someone who you think may know someone. Or you may send out a blanket email to your contact list. You may find someone but they don't quite match what you need. It may take weeks to get to your expert and the deadline has passed.

"The Social Network is the new production line" - Ginni Rometty, CEO IBM

Remember life before Google? It took much longer to find out exactly what you wanted to know. Social collaboration software has had a similar impact on tracking down knowledge and expertise in the workplace. However, many organisations struggle to locate the right people who can solve a problem or who can share the right experience when needed.

Find Expertise Through Profiles in IBM Connections

The starting point with collaboration technology such as IBM Connections is your people, setting up their profile, describing what they do and what areas of expertise they possess. This latter may or may not be part of their job description; it has considerable value nonetheless. For example, your organisation may wish to launch a product targeted at cycling enthusiasts and you discover that you have a national road race champion working in accounts. That individual may have an insight which could have a major impact on how you take that product to market.

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